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Cin7

Cin7

Overview

What is Cin7?

Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7…

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Recent Reviews

TrustRadius Insights

CIN7 has been embraced by users as a solution for various inventory management challenges. With the ability to move data out of manual …
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Pricing

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Ecommerce

$295

Cloud
per month

Wholesale

$295

Cloud
per month

Multichannel

$450

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Cin7?

Cin7 Video

Cin7 Inventory and Order Management helps you streamline your product selling business in one seamless platform. Automate workflows, fulfill multichannel orders and integrate with your providers using modern cloud solutions and purpose-built commerce technology. Visit cin7.co...
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Cin7 Integrations

Cin7 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CIN7 has been embraced by users as a solution for various inventory management challenges. With the ability to move data out of manual spreadsheets and into the system, users have found it to be more efficient in managing their data. Integrating CIN7 with inventory planning and forecasting tools has further automated manual processes for some, saving them time and effort. Furthermore, accurate product scanning and inventory management have been ensured with CIN7, which has been highly beneficial for users. Despite some challenges faced during implementation, one reviewer mentioned that their second onboarder was able to bring their implementation back on track, saving them from canceling their subscription. Additionally, CIN7 has helped businesses manage and run more effectively when functioning properly. The support team at CIN7 has also received praise for their helpfulness and responsiveness to user requests. Overall, CIN7 serves as a valuable tool for businesses looking to streamline their inventory management processes efficiently.

Users have made several recommendations based on their experiences with CIN7. Here are the three most common recommendations:

  1. Consider other inventory management products such as Fishbowl and Netsuite before deciding on CIN7.
  2. Wait to use CIN7 until their support team in the U.S. is more established.
  3. Only use CIN7 if your business operations are simple.

Additionally, users highly recommend at least looking into CIN7 for retail and wholesale businesses. They also suggest getting support from an external consultancy when setting up CIN7. If encountering issues with CIN7, users recommend clearing your browser cache.

Attribute Ratings

Reviews

(1-1 of 1)
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Charles Combs | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cin7 is the inventory hub for our omnichannel business. Everything flows in and out of Cin7, regardless of the selling channel, and it has made our online inventory much easier to handle and more accurate. All of our teams have access, which means everyone can run the reports they need to make decisions and there is no waiting.
  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
  • They are limiting customization to help consolidate their code base, which has made some of our integrations much harder.
  • The monthly price has gone up twice since we started using it based on features we don't need.
If you're looking for an all-in-one solution for CRM, Sales, POs, and Inventory, then you should absolutely consider Cin7. Their support team is always very helpful, going so far as to have team conference calls to solve any problems.
  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
We considered a number of alternatives to Cin7, but it eventually won out based on price and the ability to customize to our needs at the time. Now that the price has gone up twice and they are doing less customizations to their integrations, we feel the value isn't quite as strong as it was when we first made our decision. That said, Cin7 still does a very good job for us.
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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